Why should I use a collection agency? We want your business to thrive as much as you do! Collecting receivables and delinquent accounts can be time-consuming and frustrating for your staff. Utilizing Credits, Incorporated allows you to focus on your customers who are paying on time for your products or services.

Why should I use Credits, Incorporated as my collection agency? Credits, Incorporated is a family owned business with over 40 years of experience combined with strong ties to the business communities we serve. Our diverse client base includes health clinics, law firms, public agencies, and retail outlets. Regardless of the size of your business, your accounts are our priority. We work hard to collect the money owed to you while helping you maintain positive relationships with your customers.

When should an account be turned for collection? The key to that decision is communication. When a customer stops communicating, or fails to respond to your billings after 90-120 days, it is time to turn the account over for collection.

What if I don't have a current address for my customer? Returned mail is often an indicator that you've lost contact with your customer. Credits, Incorporated utilizes numerous resources to locate customers who have moved or left the area. Our staff prides itself on its ability to do skiptracing that ultimately locates the customer and effects payment.

If necessary, we can forward your accounts to one of over 3500 American Collector's Association affiliates located around the world.

How much will it cost to turn accounts for collection? Credits, Incorporated works on a contingency basis. If we don't collect, you don't pay a dime. Commission rates often vary based on the age, volume, and type of accounts turned for collection.

What about privacy at Credits, Incorporated? All information provided to Credits, Incorporated is considered confidential and is covered by our internal privacy policy. We are also governed by numerous regulations, including the Fair Debt Collection Practices Act and the HIPPA privacy act, which require that your information be treated with absolute confidentiality.

How do I get started? Credits, Incorporated will gladly provide you a written proposal outlining our fees and services. We can accept your account information in a variety of ways. Please contact our marketing department so we can customize a plan that is easy for you. info@creditsinc.com