Find the Right Collections Agency for Your Business in 4 Easy Steps
Choosing the right debt collections agency for your company or project is the first step towards getting your business finances in order. However, choosing the best agency for the job is a job itself. Without proper research and careful consideration, your business could end up dealing with an even greater collections conundrum.
Luckily, there are a few easy strategies for selecting appropriate debt collection services. Try the following steps to find the right business debt collection agency for your business’s unique situation:
1. Determine Your Collection Needs
The first step towards finding the right debt recovery agency is taking the time to determine what your company needs help with. Start by determining the number of accounts that need collecting, the size of the claims, and sorting through the different types of debt you’ll be dealing with. Oftentimes, a collections agency will specialize in different account or debt types. For example, since almost half (47%) of all debt collected by the collection agency industry is health-care related, many agencies specialize in medical debt.
Start by drawing up a list that characterizes the accounts you’re managing. Then, use those qualities to draft a shortlist of possible agencies with relevant experience that you can research further.
2. Research the Agency's Approach
Once you’ve found a few agencies with experience in your industry, it’s time to learn more about their collections style. If the company specializes in commercial collections (recovering debt owed by businesses), it may take a more direct and aggressive approach that isn’t appropriate for handling consumer debt. Other collections agencies might even take a hands-off automated approach that uses voicemail or emails to communicate with debtors. Since you’re hiring debt collection services to represent your own business, ensure that their approach aligns with your company values.
3. Research the Agency’s Qualifications
Check to ensure debt collection services are appropriately licensed and accredited in your state. Membership in organizations like ACA international is a good sign, since they often require collectors to pledge to follow an ethical code of conduct. An accountable agency that handles its own paperwork can likely be trusted to handle yours, too.
4. Contact the Agency to Learn More About Their Services
Finally, take time to have a few conversations with the business debt collection services you may want to hire. Speaking in-person is a good way to learn about a company’s communication style, and it gives you the opportunity to ask questions. Speaking with an agency about pricing options is also good way to determine which services make the most sense for your business.
Though there are over 8,000 debt collections agencies to choose from in the United States, finding the right agency for your business doesn’t have to seem impossible. Use these three easy steps to get started. With research and careful consideration, any business can recover owed debts without the worry or hassle.
Looking for an experienced, respectful and well-rounded collections agency in Oregon, Washington, or Idaho? Contact us at Credits Inc. today!


